Introduction
At Odyssey Atelier (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and safeguard it, and with whom we may share it when you visit and interact with our website at https://odysseyatelier.co.uk .
Information We Collect
a. Personal Information Provided by You
When you create an account, place an order, subscribe to our newsletter, or contact us, we may ask you for personal information such as your name, email address, mailing address, phone number, and payment details.
b. Automatically Collected Information
When you visit our website, our servers automatically record certain information (such as your IP address, browser type, operating system, pages viewed, and referring website) to help us understand how you interact with our site.
c. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and enable certain features. You can manage your cookie preferences through your browser settings, but disabling cookies may affect some features of the site.
How We Use Your Information
a. To Process Orders and Provide Services
We use your personal information to process and fulfill your orders, communicate with you about your transactions, and provide customer support.
b. To Improve Our Website and Services
Your information helps us understand user behavior and preferences, enabling us to improve our website, develop new products, and enhance customer experience.
c. Marketing and Promotional Purposes
With your consent, we may use your information to send you updates, promotional materials, and newsletters. You may opt-out of these communications at any time by following the provided unsubscribe link.
d. Legal and Security Purposes
We may process your data to protect our rights, respond to legal processes, and ensure the security of our website and users.
Sharing Your Information
a. Service Providers
We may share your information with trusted third-party companies that provide services on our behalf (such as payment processing, shipping, web hosting, and analytics). These partners are obligated to use your information only as necessary to provide these services.
b. Legal Requirements
We may disclose your information if required to comply with the law or respond to legal requests (e.g., subpoenas, court orders) to protect the rights, property, or safety of Odyssey Atelier, our users, or others.
c. Business Transfers
In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction. In such cases, we will use reasonable efforts to ensure your data remains protected.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our best efforts, no data transmission over the internet or electronic storage method is completely secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will take reasonable steps to securely delete or anonymize your data.
Your Rights and Choices
Depending on your location, you may be entitled to certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us using the information provided below. Additionally, you may update your account information or unsubscribe from marketing communications at any time.
Third-Party Links and Services
Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies separately.
Children’s Privacy
Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information without parental consent, please contact us so that we can remove the information promptly.
International Data Transfers
As an international e-commerce store, your personal information may be transferred to and maintained on servers located in countries outside your own. We take steps to ensure that such transfers comply with applicable data protection laws.
Policy Updates
We may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date and post the revised policy on our website. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: info@odysseyatelier.co.uk